Return Policy

We want to create a positive shopping experience at MOMNI. However, if you are not happy with your purchase, please read and follow the return policy to process your return or exchange.

  • All returns are eligible for STORE CREDIT ONLY, and customers are responsible for all return shipping fees.
  • Merchandise must be returned within 14 days of the shipment date.
  • Sale items, handbags, jewelry, sunglasses, hats, and shoes are FINAL SALE and CANNOT be returned.
  • Merchandise must be unworn, unwashed, and all tags must be attached.
  • Momni reserves the right to refuse a return if it does not meet all return requirements. Items returned with stains and/or odor of any kind will be shipped back to you and are subject to additional shipping cost.
  • In the event your returned item gets lost, stolen or damaged, Momni will not be responsible for any reimbursement.

Return Process

  • Contact for availability of desired exchange items.
  • Returns are processed within 5-7 business days of delivery. Momni will send an email confirmation when your return has been received.
  • Please email your return request at Once your order is reviewed and approved, we will issue you a Return Authorization (RA) number. Any return that is received without an RA will be refused.
  • Once we have received and reviewed your returned item(s), you will receive email verification.


Please send your return or exchanges to:

MOMNI Online

ATTN: Your RA#

1132 Edgewood Ave South

Jacksonville, FL 32205

  • Once your package is received, please allow 5-7 business days for return processing.
  • Didn’t answer all of your questions? Please do not hesitate to email us at We would love to be further assistance.